Contact

Questions about the ratings

If you have any questions about how the ratings work, please check out our "About" page for an overview and answers to the most frequent questions.

If your question isn't answered by the "About" page, please email mail@hemaratings.com.

Submitting data

If you are looking for the HEMA Ratings data template or you already have the results and are ready to submit them to us, please go to submit.hemaratings.com and follow the guide there.

If you have any questions that aren't answered by the submitter site, please email mail@hemaratings.com.

Info update

If you wish to update your club affiliation, fix a spelling error, merge two profiles into one or similar, please email mail@hemaratings.com and start the subject line with "Info update" followed by the name of the person or club you would like to have corrected.

If you're asking about being added to a club that doesn't already exist in HEMA Ratings, please include as much information as possible about the new club: Name, Country, State, City, Website, Facebook page and Parent club (if any).

Starting the suject line with "info update" will ensure the email gets assigned to the correct person.

Anonymization / removal

If you no longer wish to be listed on HEMA Ratings, please email mail@hemaratings.com and start the subject line with "Anonymization" followed by your name.

Starting the suject line with "anonymization" will ensure it gets assigned to someone who can help you right away.

Result corrections

If you have found a mistake in the results for a tournament, please reach out to the event organizers and try to find out if there are multiple incorrect results, if the error exists in the data that was submitted and (if the event used any organizer software) the error exists in the software. Doing this work ahead of time makes it easier for us to be sure that we're catching and fixing all errors rather than fixing them one at a time as people notice them

If the mistakes are due to human error in a single fight, e.g. a win for Fighter A was incorrectly marked as a win for Fighter B, please get confirmation from the organizers and preferably both fighters in the fight.

Once you've collected as much info about the mistakes, please email mail@hemaratings.com and start the subject line with "Correction" followed by the event name. If you are not the event organizer, please include them on CC to ensure they are in the loop.

Starting the suject line with "correct" will ensure it gets assigned to someone who can help you as soon as possible.

The reason we ask you to do all this work before contacting us about the error is that a single error is often a symptom of larger issues with the results, and it's much better to find the root cause and correct all errors at the same time.

Other inquiries

If you have any other questions that don't fall into the above categories, please email mail@hemaratings.com, and we promise we will get back to you as soon as possible.